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Need Help? We’ve Got You.
If you’re an Atlas Operations client and need support, here’s how to reach us:
Submit a Support Request
Send an email to:
Please Include:
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Your name & business name
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A quick description of the issue
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The device or system affected (if applicable)
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Any screenshots or error messages
Once we receive your email, a support ticket will be automatically created and we’ll respond as quickly as possible.
Remote Support Access
Need hands-on help?
Download our secure remote access tool:
Once downloaded:
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Open the tool on your computer
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Share the connection code with us via email
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We’ll take care of the rest
Support Hours
Opening Hours
Mon - Fri
9:00 am – 6:00 pm
Sunday
Patching & maintenance (no live support)
Emergency after-hours support available on Growth Plan
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